Product Recalls are a sad event for any organization. However, if the activity and its correct implementation are mismanaged or delayed, or neglected, it can be potentially a huge risk for the overall business. A product recall reinforces the brand trust in its consumers and stakeholders, that the company does not accept inferior quality and prioritizes the well-being of its customers over profits or revenue. In this video lecture, Disha Sinha (Process Engineer at PMG) will share information on Product Recalls and their right implementation.
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