Sunfresh Agro – Crack Test of Spray Dryer 2019

Project Scope

Sunfresh Agro Industries (Prabhat Dairy) was underway their assessment of facility by Mondelez Quality Assurance team and required testing of their key equipment surfaces to ensure no cracks or pinholes which may lead to cross-contamination. In a milk pasteurizer, a small pinhole may lead to utility – hot water, chilled water mixing into product – milk, while in a Spray Dryer, any surface defect can lead to poor cleaning during CIP and subsequent microbial contamination.

PMG Deliverables

Non Destructive Testing of Milk Pasteurizer PHE and Spray Dryer by NDT Level II qualified Engineers including

• Visual Inspection (VI) complete component
• Ultrasonic Thickness Measurement (UTM)
• Dye Penetrant Testing (DPT) internal surface of Equipment
• Supervising rectification of any cracks or defects identified
• UV Light sanitization post rectification

Further, submission of Crack Test Report inline with Mondelez expectations to comply to their food safety audit requirements.

Differentiated Value Creation

Our team understands the quantitative and qualitative expectations of QA QC teams of the global MNC’s like Mondelez, Nestle, Abbott, etc. Therefore, in addition to executing the basic quality testing, we deeply understand the need of the enforcing the test by Mondelez, and so were critical to consider every minor aspect related to the bigger purpose.

Most companies or service providers take a quality requirement as burden or something where ultimately they need a certificate. However, we look at the requirement as an opportunity to educate and train the operations staff and company management on the tangible and intangible benefits of adhering to quality assurance requirements, i.e. conducting the test in this case. And therefore, shifting the perspective of clients, from just seeing the certificate as end goal from the invested capital, but seeing a chance to galvanize the team towards achieving a next level of food safety in the infrastructure.

We have come to find, that in 90% of cases, the company management is sincere on the quality of product and manufacturing facility, and are willing to spend capital if it helps bring real improvements. Only since they are misguided by either their company executive staff (over short-term monetary savings by forged documentation) or do not understand the why-how-what of the benefits with clarity, they end-up making sub-optimal decisions. We at PMG believe in sharing our knowledge with our business partners to grow together.